Product Operations Expertise

Eight core competencies at the intersection of creator ecosystems, trust & safety, and platform integrity

Trust & Safety Operations

Leading content policy enforcement, platform integrity initiatives, and quality assurance programs for platforms serving billions of users.

Example: Designed ecosystem health metrics (prevalence, sentiment) for 3B+ user base, proactively identifying optimization opportunities aligned with Trust & Safety goals.

Content Operations Strategy

Developing scalable content testing frameworks, standardizing campaign experimentation processes, and optimizing end-to-end production workflows.

Example: Designed systematic content testing frameworks (hypothesis, variants, metrics) that standardized how campaigns were scaled across three major brand accounts.

Data-Driven Insights & Analytics

Conducting strategic content analysis, user sentiment evaluation, A/B Testing, and performance metrics tracking to drive continuous improvements.

Example: Drove weekly strategic content analysis for cross-functional leadership, using data-backed feedback loops to optimize content experiences.

Policy Enforcement & Platform Integrity

Translating policy requirements into operational enforcement guidelines, ensuring content quality standards, and maintaining platform integrity at scale.

Example: Translating complex content risks including AI-generated media into actionable product narratives and enforcement guidelines for global platforms.

GenAI Content Evaluation

Assessing AI-generated media risks, developing evaluation frameworks for generative AI content, and staying ahead of emerging moderation challenges.

Example: Acting as a strategic partner translating AI-generated media and sensitive enforcement edges into actionable product improvements.

Creator Ecosystem Management

Building and scaling creator operations programs, managing influencers partnerships, and developing systematic frameworks for creator engagement.

Example: Managed end-to-end influencer partnerships achieving 800% engagement growth through data-driven creator selection and campaign optimization.

Cross-Functional Leadership

Serving as strategic thought partner to Engineering, Policy, Product, Marketing, and Data teams, bridging operational realities with technical roadmaps.

Example: Collaborated with cross-functional leadership at Meta to transform raw ecosystem data into high-impact insights shaping platform quality decisions.